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Tips for VRA Sex Games Technical Troubleshooting (+ some MM report extracts for Director Projectors)

Page currently under construction. Updated: Jan 07 2007.


Q: When attempting to run the demo or full game, the following error message appears under Windows Xp or 2000 Operating System:
"This application requires at least 3 Mb of free virtual memory to run". But I have a lot more!!
A:
Actually, this can occur if you have a very large amount of RAM installed in your PC. Try Setting Virtual Memory to a lower amount:
(If setting the Virtual Memory manually, the amount you will need to reduce this setting will vary from configuration to configuration. Generally, a maximum Virtual Memory setting of 200Mb or 512 Mb will prevent the error from occurring.)

VM setting procedure:
1)- Click Start, click Control Panel, click Performance and Maintenance, then click System.
2)- Click the Advanced tab, and then click Settings under Performance.
3)- Click the Advanced tab, and then click Change under Virtual memory.
4)- Under Drive [Volume Label], click the drive that contains the paging file you want to change.
5)- Under Paging file size for selected drive, click Custom size, type a new paging file size of 200/512 megabytes (Mb) in the Initial size (Mb) and Maximum size (Mb) box, and then click Set.
6)- You may need to restart your PC afterwards.

Q: When opening the Game in demo or full mode under Windows Xp, NT or 2K OSes, I get the following error message:
"16 bit Windows Subsystem.     C: WINDOWS/System32/Autoexec.NT
The system file is not suitable for running MS-DOS and Microsoft Windows applications.
Choose "Close" to terminate the application."
A:
This or similar "WOW DVM" error message comes because one or more of the following files file have been deleted or missing from your System32 folder for some reasons:
Config.nt
Autoexec.nt
Command.com

Solve it this way:
- Snoop around in your "c:\windows" folder and found one called "Repair"
- Go in there and find 2 files called "autoexec.nt" and "config.nt" file
- Just COPY them into your "c:\windows\system32" folder
- Reboot your machine

If your nearest dir after "c\" is not named " windows", but "winnt" or something similar to "win"+"os" instead, nevermind: open it anyway and browse in it untill you find the two above mentioned files.

In other (very detailed) words, you have to:
1- Hold the windows key + E to open explorer (the key inbetween left Control and Alt)
2- Click on the plus next to the local drive "C"
3- Click on the plus next to the "windows" folder
4- Click on the folder named "Repair"
5- In the right side window it will show "autoexec.nt" and "config.nt" along with a few other files
6- Hold control and left click on "autoexec.nt" and" config.nt ". Right click then select copy
7- Find system32 folder in the list to the left and right click and paste the files in there
8- Click on start button and then turn off computer, select reboot.

If that file would be missing into the Repair Folder, expand them from the install CD and copy them to \WINos\System32. They'll be in the \I386 folder as:
Config.nt_
autoexec.nt_
command.co_
From a command prompt window, type "Expand /?" to get instructions for using Expand.

Q: When opening the Game in demo or full mode under Windows Xp or 2K OSes, I get the following error message (RARE)::
"(WorldCupFever: sexgame.exe - Bad Image)" and/or corresponding:
"The application or DLL C:\Windows\System32\wing.dll is not a valid Windows image".
A:
This mostly non fatal eror message appears whether your PC has "winG" -the graphics accelerator software module by Microsoft- activated.
If the game quits afterwards or you cannot stand this nag message, you can bypass it using one of the followings:

1)- Download the little inifiles.zip from the Dowloading pages on our server, unzip it and put the one of the 3 (sexmas42.ini; sexact22.ini; sexext16.ini) having the same name of the Game you are playing into the Game directory. If you have more than one Game, set proper ones accordingly too.
2)- Else: set the winG software control of your PC to "0".

Q: When opening the Game in demo or full mode under some Win OSes, I get the following error message (VERY RARE):
"win16 subsystem unable to enter protected mode" and the game quits afterwards
A:
This message mostly comes when the DOSX.EXE file in not present anymore in your AUTOEXEC.NT and in your path
You can fix this problem using one of this ways:
1)- Open My Computer. Go to the advanced tab. Click Environment variables. Look for both of the Path statements. Remove all the jibberish at the beginning.
2)- If it exists there, restore the DOSX.EXE from C:\WINNT\SYSTEM32\DLLCACHE to C:\WINNT\SYSTEM32.
Else, copy it from another Win2K/XP/... system (whichever OS you have) to C:\WINNT\SYSTEM32.

Q: When I play, it appears as some sounds (Voice & effects) come later than related actions in the Game.
A:
Director's MacroMix technology provides the ability to blend sounds in real-time on Windows at multiple rate and resolution settings. To do this it creates mixing buffers which are customized to the present sound card. In some cases this causes brief delays. The length of the delay depends on the size of the sound play buffers, which in turn depends on the sound card in use. For example, the MediaVision ProAudioSpectrum 16 will have a delay from .03 seconds to .25 seconds while the SoundBlaster 16 will have a delay from .25 to .5 seconds.

Q: I see you don't suggest any monitor color depth now, but on Win OS, I have some problems with 8 one, while setting my monitor to thousands or millions of colours, everything works fine.
A:
On low end machines under Win OS, the game trends to have some lockups (even if now it is 32 bit native), depending on the system and video card drivers configuration, that usually disappear with the screen set to thousands or millions of colours.

Q: When I play a Game of yours on a Pentium III under Win OS, I see it runs slower then on my friend Pentium I machine!
A:
Some middle performances PC machine players realize their copy of Sex Game runs slower than the one installed on a lower level machine. Due to incompatibilities among MM Director for Windows Projectors based (as our Sex Games are) with some old video cards or video card drivers, with WinG, Video Accel -the graphics accelerator software module by Microsoft- installation (excelling at doing fats bitmaps copies but sometime making transitions much longer to execute), and DirectX, another accelerator software for HS, you may get some unpredictable results regarding reachable game speed.
Usual solution is to use the generic Microsoft SVGA (640x480x256) video driver that ships with Windows or update your video card. See details at the end of document. Else try enabling or disabling WinG or DirectX or Video Accel. together or alternatively. If you are running under Win OSes, consider that VRAGames Projectors for Windows are actually 32 bit native, but due to different authoring platforms, theirs behaviour trend not to respect all the implied features. Furthermore, remember that using a slow speed during Game playing, regardless the machine capabilities, is a little harder training but a very higher satisfaction.

Q: When I open the VRAGame on Mac OS, I get an error message saying:
"Cannot find MathLib Extension", then the application crashes and quits.
A:
In Some Old Mac Operating Systems, (since 7.5 to 8.1), some Math Libraries were not usually included during Install. In this case, please download this Extension (124k) from our server and then put it into the Extensions Folder of your System Folder after decoding and decompressing. In addiction, please remember that Extensions functionality come after Machine rebooting only.

Q: When I open the VRAGame on Win OS, I get an error message saying: This program has caused a"GPF" error in xxx memory location. Then the application crashes and quits.
A:
Before checking video cards or other hardware compatibility, (see below), we suggest that you simply try to increase the color depth of your monitor and to launch the Sex Game again. It often overcomes the problem. If the problem persists, this usually happens when an old video driver overwrites some areas of memory needed by different resources. The most common solution is to to use the generic Microsoft SVGA (640x480x256) video driver that ships with Windows, or to update your video card, but he most frequent causes of this problem would include:

1)- A multimedia shell is in use on a low-end machine so reducing system resources and available RAM below a workable level.
Solution: Close ALL open application and follow instructions for increasing ram system memory on your syst machine.
2)- A particular older video drivers which improperly overwrite areas of memory. needed by different resources.
Solution: Use the generic Microsoft SVGA (640x480x256) video driver that ships with Windows or update your video card. -Details at the end of document
3)- In some cases a multimedia system shell running on an under powered machine can cause the same problem.
Solution: close all open and background applications before launching the Game again.

Other generic reasons for error messages would include:
* Printer driver conflicts
* A large number of fonts on the system
* Incorrect memory exclusion settings for a particular video card (See particular card documentation for recommendations)
* Startup items conflicts
* Network software conflicts
* Anything else corruped item or file or font loaded on the Windows machine

Testing the video card driver and looking for the most common Windows system problems are the two good places to start. Simplify when possible your Windows system to a base system.

Particular video or sound or printer drivers or extensions which can create problems with memory overwriting: (Report extracts):

A)- Cirrus Logic video card drivers
Early versions of the Cirrus Logic drivers were reported to cause problems. Make sure that you have one of the latest display drivers from Cirrus Logic. Many Compaq machines ship with these video cards.

B)- ATI MACH video cards
"For all MACH boards, you will need to set DeviceBitmap=OFF in the Windows SYSTEM.INI file [MACX] section after card software installation if using this driver version."

C)- Compaq Qvision 2000 and Matrox MGA cards
The settings for these cards are similar to that for the ATI cards. In the SYSTEM.INI, you will need to set "DevBits = OFF" in the [MGA] section. This is also described in the documentation for the individual cards.

D)- Compaq Qvision video cards
It is recommended to run with DISPLAY.DRV = CPQLQV08.EXE and not DISPLAY. DRV = CPQHQV08.EXE in the SYSTEM.INI when using this video card. Please do not change these settings by hand; instead consult the documentation that ships with the latest version of the driver.

E)- Spea Media FX soundcard (sometimes)

F)- Scantastic Scanner (Macintosh only)
Some Director 5 projector are not compatible with Scantastic Access, a system extension that ships with the scanning application Scantastic. G)- Some printer drivers causing error message, upon launching. These were:
* The HP LaserJet Driver, version 5.0
* Windows QMS PS printer driver, version 2.4.7.06-01,or version 2.4.8 CTA
* QMS 810 black & white printer driver
* Bitfax fax driver (Setting Epson dot matrix driver as the default should solve the problem) Selecting a different printer, or no default printer, and restarting Windows will usually fix the problem.


- How to switch your video card driver to SVGA:
a)- Open the Windows Control Panel
b)- Under menu Options, select "Change System Settings" (Take note of the actual setting)
c)- Under Display, select SVGA 640x480x256 (not linear) or CHIPS XXXxx 640x480x256
d)- Restart Windows



Audio and Video Problems under Windows 2000 and NT OSes:

Q: Users on Windows NT without administrative privileges are unable to hear sounds during Game Playing?
A: This appears to be a issue when Intel's Real Sound Experience (RSX) technology has been installed by an administrator (of a particular machine) and permissions have not been set to allow RSX to function correctly when non-administrators are logged onto the machine.
To solve the problem you (as an administrator of the machine or machines in question) will need to set the permissions on a particular Registry Key so that all users will have full control of and access to that Registry Key.

To make changes in the Registry Key for RSX do the following:

a)- Type "regedt32" from the Start/Run menu and hit 'return'.
b)- Go to the HKEY_LOCAL_MACHINE\Software\Intel\Realistic Sound Experience key.
c)- Highlight '2.0' and then go to the 'Security' menu and choose 'Permissions'.
d)- Highlight 'Everyone' and change to 'Full Control'.

Q: I tried everything but I am still unable to hear Sounds in your Games while playing. Any further hints?
A:
The followings are some suggested workarounds which sometimes can bypass this problem in NT for MM 5 Projectors:

* Games won't play sound if someone has mixed up the DirectX stuff (like, say, mistakenly installing DirectX 5 under NT).
* Try re-installing NT Service Pack 3 and see if that helps. It works on a few occations.
* You might also try de-installing the Intel RSX , if its there.
* With QT3 installed,Prjector doesn't support multiple configures itself to output to the WAVE device. This means that under NT, they lose the benefit of the DirectSound mixer."
* If you can, try installing the most recent release of DirectSound, at least the DirectSound5 version.


Q: What Video and Audio cards have been tested with Dir 10 Projectors on Win NT Os?
A:
Dir 10 Projectors require Video and Audio software drivers and hardware that fully support Windows NT standards. The following video and audio systems have been tested and found to be compatible with Projectors. We recommend installing the latest available video and audio hardware and software. Contact the card manufacturer for information and to obtain the latest drivers. Naturally, projectors playing are not limited to these systems.

Windows NT: Video Cards
The following Video cards and successive releases have been tested and provide acceptable results for Playing in Windows NT.

Manufacturer Model Bus At Least Driver Revision Date Notes
ATI Graphics Xpression PCI 2.01 9/26/95 Note 5,6
Diamond Stealth64 Graphics 2001 PCI 2.19 10/24/95
Diamond Stealth64 Video 2201XL PCI 1.01 1/6/96
Diamond Viper Pro Video PCI 1.40 11/9/95
Matrox MGA Millennium PCI 1.20.038 12/19/95
Number Nine Imagine 128 PCI 1.13 9/27/95
Orchid Kelvin 64 PCI 3.51 5/26/95
Spider Tarantula 64 PCI 1.12 6/5/95
Trident AGi VLB 1.01 1.01 Note 6
ATI Graphics Pro Turbo ISA 2.0 9/26/95 Note 7
Compaq QVision 1280/I ISA 2.30 2/17/95
Genoa Phantom 64 PCI 1.11 12/8/94
Hercules Graphite Pro ISA 1.0 9/2/94
IBM ThinkPad 755C Laptop VLB 1.31 10/7/95
Matrox MGA Power Graphics PCI 2.11 I
Orchid Fahrenheit 64 VLB 1.0b3 1/9/95 Note 8

Notes:

1 Palette transitions are very slow.
2 Passed video tests in 8-bit resolution only. In 16-bit and 24-bit mode, black garbage is drawn on the Stage during playing.
3 In high resolution, QuickTime movies play ~25 pixels to the left of the intended location. (Not of interest for the Games)
4 QuickTime movies display white. (Not of interest for the Games)
5 The True Color setting is not currently Playing-compatible. If high color depth is needed, use the 24- bit setting. In 24-bit mode, moving images in 16-bit AVI videos leave trails. (Not of interest for the Games)
6 In 640x480, 8-bit resolution, some QuickTime movies play in multiple locations on screen. (Not of interest for the Games)
7 Palette transitions can cause cause video interference.
If you experience difficulties with a card that is not on this list, contact the hardware manufacturer to find out if the problem can been addressed with an updated driver. First, we suggest you to switch your video card drivers to SVGA

To switch a video card driver in NT:

1 Open the Windows Setup program in the Main Group of the Program Manager.
2 Choose Options -> Change System Settings.
3 Under Display, select SVGA (640 x 480 x 256).
4 Restart Windows and try to reproduce the General Protection Fault.
To switch a video card driver in Windows NT 4.0:

1 Right click the desktop.
2 Choose Properites.
3 Select Settings.
4 Click Display Type.
5 Under Adapter Type click Change Display Adapter.
6 Click "show all devices".
7 On the left scroll all the way to the top to "standard display types".
8 On the left choose VGA mode or Super VGA.
9 Close all the open windows and restart.
This should resolve your problems, because you are now working in a standardized Windows configuration. This means that you may need to experiment with different video card drivers that work with your computer's video card.

Windows NT: Sound Cards
A particular system's sound card driver might not handle any or all of the sounds specs needed in our Games, or, there may be insufficient system throughput, or there's some interaction with another system device driver (e.g. the SVGA driver, etc.) ... as a result, Games may not be able to handle a particular combination of sound processing, decompression, animation, transitions, disk access, etc. There are many possible reasons why sound might not play, or a certain sound might interfere with other Game Projector functions.

The following sound cards and successive releases have been tested in Windows NT and are compatible with Playing.

Manufacturer Model Bus At Least Driver Revision Date
Creative Labs Sound Blaster 16 ISA
Creative Labs Sound Blaster Awe32 PnP
Creative Labs Sound Blaster Vibra 16 ISA
Ensoniq Soundscape ISA
Orchid NuSound PnP ISA 1.0 9/25/95
Turtle Beach Tahiti ISA 2.2 12/15/95
Turtle Beach Tropez ISA 2.2 7/27/95

Notes:
* 8-bit sound in AVI movies hitches during playback.


MacroMedia Director, Microsoft Windows, DirectX, Microsoft WinG and all other Brand Names used in this document are registered trade marks and properties of the respective companies.



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